Information Retrieval Officer

OneKEE Co.

0 - 1 Years
30 Openings
1.3 - 2.0 Lac/Yr
Face-to-Face interview
Noida - Noida Sector 16

Key Skills

Call Coordinator Customer Care Representative Calling Agent Telecalling Executive Information Retrieval Officer

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Job Description

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate

information when a request is made. He/she is also responsible for ensuring that only 3 data points are provided on any call.

a.     Key Responsibilities:

         Responsible for attending calls and providing information as requested by the caller.

         Ensure that appropriate information is provided while taking a call.

         Responsible for working on the feedback received from the Team Leader, Group Leader, Quality

Analyst or Trainer.

         Adhering to the compliance and policies set by the department.

b.     Skills and Work Experience required:

         Excellent Communication Skills

         Ability to work under pressure.

         Pleasant voice with pleasing telephonic etiquettes

         Working knowledge of computers ability to comprehend and follow instructions and directions.

         Adept at typing.

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k(9 hrs)

salary for part time: 10k (5hrs)

Experience
0 - 1 Years
No. of Openings
30
Education
B.A, B.Arch, B.B.A, B.C.A, B.Com, B.E, Bachelor of Hotel Management, B.Sc, Any Bachelor Degree, Professional Degree
Role
Information Retrieval officer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Office