Information Retrieval Officer

  • icon job experience 0 - 1 Years
  • icon job opening 30 Openings
  • icon salary 1.3-2.0 Lac/Yr
  • icon job location Noida
  • Face-to-Face interview Face-to-Face interview
Key Skills

Call Coordinator Customer Care Representative Calling Agent Telecalling Executive Information Retrieval Officer

Job Description

Purpose of the role:

This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate

information when a request is made. He/she is also responsible for ensuring that only 3 data points are provided on any call.

a.     Key Responsibilities:

         Responsible for attending calls and providing information as requested by the caller.

         Ensure that appropriate information is provided while taking a call.

         Responsible for working on the feedback received from the Team Leader, Group Leader, Quality

Analyst or Trainer.

         Adhering to the compliance and policies set by the department.

b.     Skills and Work Experience required: 

         Excellent Communication Skills

         Ability to work under pressure.

         Pleasant voice with pleasing telephonic etiquettes

         Working knowledge of computers ability to comprehend and follow instructions and directions.

         Adept at typing.

5 days working

Day shift for female

Flexible shift for male

salary for full time :16k(9 hrs)

salary for part time: 10k (5hrs)
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.E

  • Role

    Information Retrieval officer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Part Time

  • Work Location Type

    Work from Office

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