• Align different Incident Management process flows across BSF
• Ensure a singular holistic approach including process and procedures for the management of Incidents within the organisation are effective and time relevant
• Facilitate and coordinate the collaboration of Incident teams, technical and functional and suppliers, to minimise impact and efficiently return services
• Post Incident, contribute to documenting success and failures and areas of improvement
• Assist corporate Crisis Management and divisional heads with advice and assistance with declared Crisis
• Provide timely and effective communications in accordance with company policy and procedures
• Post Incident, contribute to documenting success and failures and areas of improvement
• Provide effective communications during Incidents, Crisis, and emergencies
• Develop effective call tree, communication protocols, contact lists and communication methods for effective Crisis Management between stakeholders
• Knowledge and understanding of ISO standards ,
• Knowledge and understanding of Operational Risk particularly in relation to financial services
• Assess and prioritize potential risks by evaluating potential threats based on their operational impact and probability of occurrence
• Form effective professional relationships with all stakeholders
• Compliance with workplace health and safety policies, programs, safe work procedures and practices to ensure their own health and safety and the health and safety of others in the workplace
Experience
8 - 14 Years
No. of Openings
2
Education
B.C.A, B.Com, B.E, M.C.A, M.Tech, M.Sc, Any Bachelor Degree
Role
Crisis Manager
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office