We are looking for an experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service background. Responsibilities include: Responding to customer inquiries via phone, email, and other communication channels
JOB DETAILS:
Location: Kolkata, Chandigarh, Delhi, Faridabad
Shift: US Shift (Night shift)
Salary: 20,000 - 25,000
Working Days: 5 days
Working Hours: 7:00 PM- 5:00 AM
Roles & Responsibilities:
Resolving customer issues and complaints in a timely and professional manner
Providing customers with helpful information regarding products and services
Ensuring customer satisfaction through effective problem-solving
Generating reports and analysing customer feedback Qualifications:
Requirements & Skills:
3+ years of customer service experience.
Excellent communication and problem-solving skills.
Knowledge of customer service software, databases, and tools.
Ability to work independently and as part of a team.
Ability to multitask and prioritise tasks.
Strong organisational and time management skills.
Bachelors degree or equivalent experience preferred.
Benefits:
Food provided
Paid sick time
Accommodation provided
Experience
0 - 3 Years
No. of Openings
50
Education
Diploma, Professional Degree, Vocational Course
Role
Inbound Voice Process Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
0 - 3 Years
50 Openings
1.3-3.5 Lac/Yr
Face-to-Face interview
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