Call Center Executive

GTPL Hathway Ltd

Profile : Inbound Executive

No of Requirement: 30 (Ongoing for every month)

Key Responsibility Areas:

− To take Incoming calls to Customers.

− To resolve the customers complaint & issues.

− To inform them about new products and services.

− To listen to objections and handle them effectively.

− To generate more good communication & call quality with customer satisfaction.

− To enter the details of every interaction in the system.

− To maintain login hours and punctuality.

Key Skills / Competencies:

− Basic computer knowledge,

− Minimum 12th Pass

− Fluency in Gujarati and Hindi language

− Should be Interactive

− Good communication skills

− Must have decent typing speed (at least 15 WPM)

Salary : INR /- CTC to /- CTC

Shift Timing: Rotational Shift

Profile : Outbound Executive

No of Requirement: 25 (Ongoing for every month)

Key Responsibility Areas:

− To make outgoing calls to people.

− To resolve the customers complaint.

− To inform them about new products and services.

− To listen to objections and handle them effectively.

− To generate more leads from the people out-called.

− To enter the details of every interaction in the system.

Key Skills / Competencies:

− Basic computer knowledge,

− Minimum 12th Pass

− Fluency in Gujarati and Hindi language

− Should be Interactive

− Good communication skills

− Must have decent typing speed (at least 20 WPM)

Salary: INR /- CTC to /- CTC

Shift Timing: 9:30 AM to 6:30 PM

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Inbound Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office