Inbound Customer Service

Om Placement & Consultant

0 - 1 Years
04 Openings
Not Disclosed
Mumbai
Face-to-Face interview

Key Skills

Good English Communication Customer Service Customer Support Executive Walk in

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Job Description

Responsibilities:

Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Customer Support Executive

Requirements:

Excellent interpersonal and written and oral communication skills.

Computer skills.

Salary - 16k to 21k/ PM

Experience
0 - 1 Years
No. of Openings
04
Education
Higher Secondary, Any Bachelor Degree
Role
Customer Service
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Om Placement & Consultant

Om Placement & Consultant is a name that is counted amid the eminent placement agencies in Kankavali (Maharashtra, India). The company is engaged in offering services to sole proprietorship, start-ups, partnership firms, multi-national companies, and other different types of organizations. We place well-qualified and efficient candidates at the offices. For providing consultancy to the companies, we maintain a vast database of potential candidates for different positions. We can provide candidates for junior, senior, executive, assistant, and managerial profiles.Besides this, companies contact us for filling different job posts like technicians, writers, trainees, team leaders, etc. Owing to our years of experience in this field, we are capable of catering to a wide number of industries including health care, insurance, education, construction, and others