Inbound Customer Service

Job Description

Job Location: MBP-Mahape ,Navi Mumbai

Designation: Call Taker

Qualification: Graduation Mandatory

Job Type: Full Time

Salary: Rs. Lakhs Annual CTC + Benefits

Age: Below 29

IMMEDIATE JOINING

ON COMPANY PAYROLL

Responsibilities:

Candidate will be a part of big project.

Answering to incoming calls.

Identify and escalate issues to supervisors.

Research, identify and resolve citizen complaints using applicable software

Route calls to appropriate resources.

Document all call information according to standard operating procedures

Complete call logs and reports.

Keep records of all conversations in our call center database in a comprehensible way.

Meet personal or team qualitative and quantitative targets.

Ensure you follow the customer service script provided by the company for uniformity.

Requirements:

1. Need Confident Candidates who can handle calls efficiently.

2. Strong phone and verbal communication skills along with active listening in Marathi, English & Hindi.

3. Should be comfortable working in rotational shifts [Day rotational shifts for Females].

4. Should be comfortable working from office.

5. Should have basic knowledge of Computers.

Interview Rounds:

1. HR Round

2. Typing Test [require minimum 25 Gross & 70% Accuracy]

3. Final round with Operations Manager

Interview Venue -

MAHARASHTRA EMERGENCY RESPONSE SYSTEM (MERS)

Millennium Business Park, Building No. 7, 4th floor

MIDC Industrial Area Sector 3, Mahape, Navi Mumbai.

Landmark- Opp. Mango Suites

Time: 10 to 5

Strictly formals

Bring updated Resume

Kindly contact us on below numbers between am to pm -

** Selection will be done on the basis of communication skills in Marathi, English & Hindi.
  • Experience

    0 - 1 Years

  • No. of Openings

    200

  • Education

    Any Bachelor Degree, B.A, B.B.A, B.Com, B.Ed, B.Sc, B.E

  • Role

    Inbound Customer Service

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Mahindra Insurance Brokers Limited

Our story was cast and hewn in Indias steel industry in 1945, and today, were a US $17.8 billion global federation of companies. Famous for our rugged and reliable automobiles, some also know us for our innovative IT solutions, and others for our commitment to rural prosperity
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Opening For Inbound Customer Service

Meera Enterprises

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Care

Sale Executive (Female Candidates Only)

Tech Clinic Connect

  • Experience 1 - 5 yrs
  • Salary 3.8 Lac/Yr
Cold CallingConvincing PowerNegotiation SkillsCustomer Sales ExecutiveCustomer Sales RepresentativeOutbound SalesOutbound Voice ProcessInbound SalesInbound Customer ServiceOutbound CallingSales Voice ProcessCRM ExecutiveMicrosoft OfficeC

Urgent Requirement For Customers Service Executive

Careercart

  • Location Navi Mumbai
  • Experience 1 - 3 yrs
Customer CareCustomer ServiceInternational Call CenterInbound Customer ServiceVoice ProcessBPO Executive

Help Desk Executive

Mswipe Technologies Pvt Ltd

  • Location Navi Mumbai
  • Experience 2 - 3 yrs
Customer Care ConsultantTelecallerInbound Customer ServiceHelp Desk Executive

Inbound Customer Service Executive

Tarkshyavahanayas Manpower And Research Private Limited.

  • Experience 0 - 1 yrs
  • Salary 2.0 Lac/Yr
Email WritingCharteringBasic ComputersCustomer Care Consultant

Urgent Opening For Inbound Customer Service

Meera Enterprises

  • Experience 0 - 1 yrs
  • Salary 3.5 Lac/Yr
Good Communication SkillInbound Customer ServiceWalk in

Urgent Opening For Inbound Customer Service

RKO Services Pvt Ltd

  • Location Navi Mumbai
  • Experience 0 - 6 yrs
  • Salary 3.8 Lac/Yr
Communication SkillsCustomer Retention

Customer Service (voice-non Voice )

EMPLOY BERRY

  • Experience 0 - 1 yrs
  • Salary 1.8 Lac/Yr
CallinGVoice Process ExecutiveNon Voice Process ExecutiveOutbound Voice ProcessInbound Customer ServiceWalk in

Customer Service Executive

Hexaware Technologies

  • Location Ghansoli Navi Mumbai
  • Experience 0 - 3 yrs
  • Salary 4.0 Lac/Yr
Good CommunicationInbound Customer ServiceOutbound Voice ProcessBPO Customer Support Executive

Inbound- Customer Support

Tech Stalwart Solution

  • Location Navi Mumbai
  • Experience 0 - 1 yrs
  • Salary 1.5 Lac/Yr
Outbound CallingCustomer CareVoice ProcessWalk in

Inbound Customer Service

Sutherland

  • Location Airoli Navi Mumbai
  • Experience 1 - 2 yrs
  • Salary 1.3 Lac/Yr
Excellent CommunicationCustomer Service

Customer Service Executive

Hexaware Technology

  • Location Ghansoli Navi Mumbai
  • Experience 1 - 5 yrs
  • Salary 1.8 Lac/Yr
Effective CommunicationInbound Customer ServiceVoice Process Executive

Customer Care Executive

Amayra Recruitment

  • Experience 0 - 5 yrs
  • Salary 3.0 Lac/Yr
Inbound Customer ServiceInbound Voice ProcessCustomer Care Executive

Customer Service Associate

Hinduja Global Solution

  • Location Navi Mumbai
  • Experience 0 - 6 yrs
  • Salary 4.3 Lac/Yr
Inbound Customer ServiceOutbound ExecutiveVoice Process ExecutiveCustomer Care RepresentativeCross Selling

B2c Sales

Nextgen Infra Tech Solutions LLP

  • Location Navi Mumbai
  • Experience 0 - 3 yrs
  • Salary 3.3 Lac/Yr
Inbound Customer ServiceOutbound Voice ProcessSales ConsultantWalk in

Inbound Customer Service jobs near by Locations

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it