Hiring For Inbound Call Representatives - For Cyber Security

Aforserve pvt ltd

2 - 3 Years
700 Openings
Not Disclosed
Navi Mumbai
Telephonic interview

Key Skills

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Job Description

Dear All,

Hiring for Inbound Call Representatives for MAH Govt project L&T for cyber security Department

We are seeking experienced Inbound Call Representatives to join our team. The ideal candidate should have at least -1 years of experience in inbound call handling and possess a graduation degree. As an Inbound Call Representative, you will be responsible for answering incoming calls, providing information, resolving customer inquiries, and maintaining customer satisfaction. Strong communication and problem-solving skills are essential for this role.

Responsibilities:

- Answering and managing incoming calls

- Providing accurate information and resolving customer queries

- Documenting all call information in the CRM system

- Upselling products or services when appropriate

- Maintaining customer satisfaction by providing excellent service

Requirements:

- -1 years of experience in inbound call handling

- Graduation degree-Btech/BE IT/BSC IT/BCA

-Salary 21k ctc

- Excellent communication and interpersonal skills

- Strong problem-solving abilities

Experience
2 - 3 Years
No. of Openings
700
Education
B.C.A, B.Sc, B.Tech
Role
Inbound Call Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Aforserve pvt ltd

Company Profile

We are a leading IT Infrastructure Services and Industry 4.0 Solutions provider in India, offering comprehensive and standardized life cycle services for the full spectrum of Information, Communication and Technology (ICT) products including notebooks, desktops, network and servers, computer peripherals, surge protection, and power conditioning units and mobility devices Tablets and Phones, as well as for a range of non IT automated systems such as digital cinema projectors, self-services kiosks, Point Of Sale terminals, ATMs and satellite communication systems. Today, we support over half a million devices and addresses 87,000+ on-site service requests every month with a team of 4,000+ engineers, executives and support personnel.