Import Executive (Female Only)

Classic Rubber

FEMALE CANDIDATE ONLY

We are seeking a detail-oriented and customer-focused Executive to join our International Call and Email Support team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle complex customer inquiries from international clients efficiently.

Key Responsibilities:

- Handle inbound and outbound international calls, ensuring prompt and courteous service.

- Respond to customer emails in a timely and professional manner, addressing inquiries, resolving issues, and providing product or service information.

- Maintain and update customer records accurately in the CRM system.

- Work closely with other departments to resolve complex customer issues and escalate cases when necessary.

- Monitor and follow up on pending customer issues to ensure timely resolution.

- Stay updated on company products, services, and policies to provide accurate information to customers.

- Identify and report trends in customer issues to help improve processes and customer satisfaction.

- Participate in training sessions and team meetings to stay current on best practices and new procedures.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  B.C.A, B.Com, M.B.A/PGDM, M.Com

• Role

  Import Executive

• Industry Type

  Export - Import / Trading

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office