Import Executive (Female Only)

  • icon job experience 0 - 1 Years
  • icon job opening 2 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview

Job Description

FEMALE CANDIDATE ONLY

We are seeking a detail-oriented and customer-focused Executive to join our International Call and Email Support team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle complex customer inquiries from international clients efficiently.

Key Responsibilities:

- Handle inbound and outbound international calls, ensuring prompt and courteous service.

- Respond to customer emails in a timely and professional manner, addressing inquiries, resolving issues, and providing product or service information.

- Maintain and update customer records accurately in the CRM system.

- Work closely with other departments to resolve complex customer issues and escalate cases when necessary.

- Monitor and follow up on pending customer issues to ensure timely resolution.

- Stay updated on company products, services, and policies to provide accurate information to customers.

- Identify and report trends in customer issues to help improve processes and customer satisfaction.

- Participate in training sessions and team meetings to stay current on best practices and new procedures.
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    B.C.A, B.Com, M.B.A/PGDM, M.Com

  • Role

    Import Executive

  • Industry Type

    Export - Import / Trading

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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