-Obtain client information by making/answering telephone calls, interviewing clients,
scheduling appointments and verifying information for countries such as Canada, Australia, USA, UK, NZ, Europe.
-Determine eligibility by comparing client information to requirements.
- Establish policies by entering client information, confirming pricing.
- Informs clients by explaining procedures, answering questions and providing
information.
- Maintain communication equipment by reporting problems.
-Maintains and improves quality results by adhering to standards and guidelines,
recommending improved procedures.
- Provide rigorous follow up to attain successful sales closures.
- Upgrade job knowledge by studying new product descriptions, participating in
educational opportunities.
-Accomplish sales and organization mission by completing related results as needed.
-Responsible to oversee all aspects of the service, ensuring that the process runs
smoothly.
-Oversee the completion of all relevant documents and ensure that they are received
within the time limit set by the management.
-Ensure that all the information provided by the client is accurate and correct,
preparing and checking all legal documents.
- Prepare all fee quotes and any information required by clients, colleagues or
authorities.
-Maintain strong working relationships with all clients and colleagues.
-Help the client to fill forms or other documentation required.