. SUPPORT ENGINEER

A2P Mobilityy Solutions

Technical Experience:

 Proven work experience as a Technical Support

Engineer, Desktop Support Engineer, IT Help

Desk Technician or similar role

 Hands-on experience with Windows Desktop &

Server + Linux OS environments

 Hands-on experience with working on Firewalls &

VPN Configuration

 Hands-on experience with working on VMware

Virtualized Environments

 Good understanding of computer systems, mobile

devices and other tech products

 Ability to diagnose and troubleshoot basic

technical issues

 Familiarity with remote desktop applications and

help desk software

 Excellent problem-solving and communication

skills

 Ability to provide step-by-step technical help, both

written and verbal

 BS degree in Information Technology, Computer

Science or relevant field

 Additional certification in Microsoft, Linux,

Fortinet, SonicWALL, VMware or similar

technologies is a plus

 Significant experience managing web servers, ftp

servers, mail servers. name servers

 Primary experience with Microsoft WinServer

2003 / 2008 greatly preferred

 Significant experience with IIS (preferred) or

alternatively Apache; key protocols (ftp, smtp;

rdp, http; https; tcp/ip; etc.); remote hardware

administration (stats; backup; real-time

monitoring); cron jobs; mime types (varied); DNS

 Experience with server performance issues,

including load splitting/balancing, performance

tuning, SCSI/RAID/SATA, and network

connectivity.

 Knowledge of security issues, web administration,

parallel and mirror sites; user per missioning

schemes all in a Microsoft server environment

preferred.

 Familiarity with database administration MSSQL

/ MySQL

 2+ years working professionally in a comparable

position and/or significant record of related

academic accomplishment.

Skills

 the ability to think logically;

 a good memory of how software and operating

systems work;

 excellent listening and questioning skills,

combined with the ability to interact confidently

with clients to establish what the problem

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Diploma

• Role

  I.T. SUPPORT ENGINEER

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office