. SUPPORT ENGINEER

A2P Mobilityy Solutions

Technical Experience:

Proven work experience as a Technical Support

Engineer, Desktop Support Engineer, IT Help

Desk Technician or similar role

Hands-on experience with Windows Desktop &

Server + Linux OS environments

Hands-on experience with working on Firewalls &

VPN Configuration

Hands-on experience with working on VMware

Virtualized Environments

Good understanding of computer systems, mobile

devices and other tech products

Ability to diagnose and troubleshoot basic

technical issues

Familiarity with remote desktop applications and

help desk software

Excellent problem-solving and communication

skills

Ability to provide step-by-step technical help, both

written and verbal

BS degree in Information Technology, Computer

Science or relevant field

Additional certification in Microsoft, Linux,

Fortinet, SonicWALL, VMware or similar

technologies is a plus

Significant experience managing web servers, ftp

servers, mail servers. name servers

Primary experience with Microsoft WinServer

2003 / 2008 greatly preferred

Significant experience with IIS (preferred) or

alternatively Apache; key protocols (ftp, smtp;

rdp, http; https; tcp/ip; etc.); remote hardware

administration (stats; backup; real-time

monitoring); cron jobs; mime types (varied); DNS

Experience with server performance issues,

including load splitting/balancing, performance

tuning, SCSI/RAID/SATA, and network

connectivity.

Knowledge of security issues, web administration,

parallel and mirror sites; user per missioning

schemes all in a Microsoft server environment

preferred.

Familiarity with database administration MSSQL

/ MySQL

2+ years working professionally in a comparable

position and/or significant record of related

academic accomplishment.

Skills

the ability to think logically;

a good memory of how software and operating

systems work;

excellent listening and questioning skills,

combined with the ability to interact confidently

with clients to establish what the problem

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Diploma

• Role

  I.T. SUPPORT ENGINEER

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office