Hub Incharge

Flipkart Pvt Ltd

es and responsibilities

untable for overall Hub Operations as per operational standards.

ring Customers are delighted at all times.

ptly and effectively manage customer escalations.

ring employee engagement initiatives are implemented.

ly with 100% ZTP (Zero Tolerance Policy).

are requisite business dashboard and duly report / review with Hub team and Area Manager as required.

eting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate.

Adherence at all times and compliance with Service Level Agreement.

tain the cost per shipment (CPS) as per budget.

re Profitable operations.

dinate with respective departments and adhere to commercial and statutory compliance.

uct team meetings, motivate team and control attrition.

gaps in employee head count within turnaround time.

re team leaders and other hub team members are trained well.

ging environmental bodies.

inuously improve in reducing error rate in Operations Management

re safety of people, facility and shipment at all times.

tain high quality facility and people hygiene.

vance Handling and Conducting Open House/meetings with Hub teams and identify gaps.

ow up and coordinate with departments based on open house discussions / findings and take necessary action as appropriate.

late any information related to the organisation to appropriate departments and seniors for taking necessary actions.

re Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly.

dination and execution with local vendors.

ection of cash, accounting and reconciliation with ERP and deposit as per operation standard.

untable for all recoveries.

untable for stock audit, reconciliation and accuracy at any point of time.

toring Team Leaders performance, tracking of undelivered shipment on real time basis and taking

• Experience1 - 3 Years
• No. of Openings10
• EducationAny Bachelor Degree
• RoleHub Incharge
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office