To ensure that the company HR operational policies and processes are adhered to and
continually improved.
∙To assist in all activities concerning the sourcing & recruitment of staff, performance
management, staff discipline and HR administration.
∙To coordinate and / or conduct departmental training and conduct new hire hotel
orientation program.
∙Implement corporate policies and procedures on compensation, incentive, bonus and
benefits.
∙Continually assesses employee morale by analysing absenteeism and turnover records,
lateness and resignations.
∙Coordinate and oversee all matters related to staff accommodation, facilities, and
transport.
∙Coordinates controls and inspects employees’ accommodation, staff canteen, rest rooms
etc. ensuring it is of the highest possible standard of cleanliness and comfort.
∙Coordinate employee wellness and safety programs.
∙Encourages a good standard of employee conduct and behaviour and coordinates
disciplinary procedure as and when necessary.
∙Ensures appraisals are carried out for every employee every 12 months or as per hotels
management policy, and also reviews all appraisals and follows up on development
needs, if required.
∙Assist in communication of key messages to all staff.
∙Assist in recruitment and hiring of all employees.
∙Ability to remain calm and courteous in demanding situations.
∙Assists other department heads / HOD's in the formulation of HR policies and procedures
for their respective departments.
∙Assists with and ensures that all procedures concerning promotion, transfer and staff
resignation is carried on within Company policy and also within legal boundaries.