HR Intern

Webvio

0 - 1 Years
10 Openings
2.0-3.0 Lac/Yr
Rajarhat
Face-to-Face interview

Key Skills

Interpersonal Skills Internal Communication Problem Solving

Apply

Job Description

Job Title: Customer Care Specialist / Customer Care Executive

Company: Webvio Technologies Pvt Ltd

Location: Rajarhat, Kolkata

Salary: Competitive, no bar for candidates with travel background

Shift: US night shift, fixed shift with roster off

Process : this is US inbound Tickting process. Candidates have to take 15-30 inbound calls in a day only and book flight and train tickets for US customers as per their requirements and queries.

Working Days: 24 days in a month, 6 week offs, 2 paid leaves, 1 birthday leave, 15 compensatory offs per year

Training: 30 days fully paid training provided

Responsibilities:

Manage incoming phone calls.

Identify and assess customer needs to achieve satisfaction.

Provide accurate, valid, and complete information using the appropriate methods/tools.

Handle customer queries, provide appropriate solutions and alternatives within time limits, follow up to ensure resolution.

Requirements:

Proven customer care experience in any International BPO or experience as a Travel Sales Representative.

Strong phone contact handling skills and active listening.

Customer orientation and ability to adapt/respond to different types of characters.

Excellent communication and interpersonal skills.

Experience
0 - 1 Years
No. of Openings
10
Education
Higher Secondary
Role
Hr Intern
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Webvio

Webvio Technologies is home to innovation and also creativity with the direct inclusion of the cutting-edge technology. We do provide an array of Web Design Company services aligned with the best BPO service solutions tailored to cater to the needs and demands of the clients in the most respective ways. We do deliver goal oriented and unique design based solutions. To ensure that there is no discrepancy in the clients order and also in our deliveries, we do possess brilliant and effective teams working in tandem with each other as well as with the respective client. With the passage of time, we have established Webvio Technologies as the path-breaking website design company and also as the top BPO services solution provider, in Kolkata that does deal with designing, development, marketing of websites, apps and businesses from varied industries in the most dynamic way possible.