1. To be the first level of Interface between HR & Operations for all HR related Initiatives and Query handling
2. Handle all queries, grievances, and escalations from employees and ensure the same is resolved within committed timelines
3. Provide HR Policy guidance and Interpretation to employees for a resolution to queries on existing policies, salary, Mediclaim, insurance claims, etc.
4. Provide adequate support and guidance to the employee in case of any medical requirements/emergencies in co-ordination with respective departments
5. Ensure adherence to disciplinary policies existing in the organization by employees
6. Implementation of HR initiatives such as HR Forums, PMS, Employee Satisfaction surveys, etc. effectively
7. Ensure Employee listening activities are planned, organized & conducted every quarter
Critical competencies: - Delivers Customer Service - Engaging Communication - Builds Collaborative Relationships - Takes initiative to deliver team objectives - Maintains Composure - Prior HR experience preferred two years
- Experience2 - 3 Years
- No. of Openings5
- EducationB.B.A, M.B.A/PGDM
- RoleHR Executive
- Industry TypeRecruitment Consulting / Staffing Services
- GenderFemale
- Job CountryIndia
- Job TypeWork from Office