Urgent Requirement For Team Leader (Female)

Coral Capital

Job Description: Team Leader (Loans)

About Coral Capital

We are looking for an experienced and driven Team Leader to lead our Lead Generation team. The ideal candidate will possess strong leadership skills and a deep understanding of financial products, particularly in the areas of home loans, loan against property (LAP), unsecured business loans, and working capital loans.

Key Responsibilities

Team Management

Lead, mentor, and manage a team of lead generation specialists to achieve performance targets.

Provide training and development for team members to improve skills and product knowledge.

Customer Support Oversight

Ensure the team communicates effectively with clients in Kannada and English, providing accurate information about loan products.

Monitor and assist in resolving escalated client issues to ensure customer satisfaction.

Performance Monitoring

Track team performance against set targets and KPIs, providing regular feedback and support.

Analyze data to identify trends and implement strategies to improve performance.

Collaboration

Coordinate with sales and credit teams to ensure seamless loan processing and approvals.

Share insights with senior management to enhance product offerings and processes.

Compliance & Reporting

Ensure the team adheres to company policies and regulatory requirements.

Maintain and submit detailed reports on team activities, performance, and customer feedback.

Key Skills & Qualifications

Experience: 3 to 5 years in a team-leading role, preferably in tele calling or loan-related operations.

Proficiency in Kannada and English is mandatory.

Strong understanding of loan products such as home loans, LAP, unsecured business loans, and working capital loans.

Proven leadership skills with the ability to motivate and manage a team.

Excellent communication, problem-solving, and organizational skills.

Proficiency in CRM tools and basic computer applications.

Intrested candidates can contact on -

• Experience

  3 - 5 Years

• No. of Openings

  10

• Education

  Professional Degree

• Role

  Lead Generation Team Leader

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Banglore