A Housekeeping Supervisor in a 5-star luxury hotel is a key management role responsible for overseeing and
coordinating the housekeeping operations to ensure the highest standards of cleanliness, comfort, and aesthetic
appeal for guests. This position involves supervising a team of housekeeping staff, implementing cleaning protocols,
maintaining inventory, and collaborating with other departments to provide exceptional guest experiences.
Key responsibilities
1) Staff Supervision: Leading and managing a team of housekeeping staff, including training, scheduling, performance
evaluations, and ensuring adherence to hotel policies and standards.
2) Cleaning Standards: Ensuring that all guest rooms, public areas, and back-of-house areas are cleaned and
maintained to the highest standards of cleanliness, organization, and presentation.
3) Inventory Management: Monitoring and maintaining inventory of cleaning supplies, linens, and amenities.
Coordinating with the purchasing department to ensure a consistent supply of necessary items.
4) Quality Control: Conducting regular inspections of guest rooms and public spaces to ensure that they meet the
hotel's cleanliness and presentation standards.
5) Guest Satisfaction: Responding promptly to guest requests, concerns, and complaints related to housekeeping
services. Taking appropriate actions to resolve issues and enhance guest satisfaction.
To excel in this role, a Housekeeping Supervisor should possess strong leadership and communication skills, attention
to detail, the ability to handle stressful situations, and a commitment to maintaining the highest level of
cleanliness and guest satisfaction. Experience in housekeeping within the hospitality industry, particularly in The
Franklin hotels, is typically required for this position.
Experience working with a similar role
Housekeeping supervisor
1 - 3 Years
1 Openings
2.0-2.5 Lac/Yr
Hyderguda Hyderabad 
Face-to-Face interview
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