Key responsibilities of a housekeeping desk attendant:
Room assignment: Allocate guest rooms to cleaning staff based on availability and guest check-in/check-out times.
Inventory management: Monitor and maintain adequate stock of cleaning supplies, toiletries, and linens, placing orders when necessary.
Guest requests: Receive and address guest requests regarding housekeeping issues like extra towels, room temperature adjustments, or special cleaning needs.
Communication with staff: Communicate cleaning status updates to room attendants, inform them of any special requests, and follow up on outstanding tasks.
Lost and found: Manage lost items found in guest rooms and coordinate their return to guests.
Reporting and documentation: Maintain records of room status, cleaning schedules, and any guest complaints related to housekeeping.
Staff scheduling: Assist in scheduling housekeeping staff based on occupancy levels and cleaning needs. Quality control: Conduct spot checks on cleaned rooms to ensure compliance with established standards. Guest check-in/check-out coordination: Ensure rooms are ready for new arrivals and properly cleaned for departing guests. Important skills for a housekeeping desk attendant: 1. Strong communication skills: Effectively communicate with guests, housekeeping staff, and other departments. 2. Organizational skills: Manage cleaning schedules and prioritize tasks efficiently. 3. Attention to detail: Ensure all cleaning standards are met and guest requests are accurately addressed. 4. Problem-solving abilities: Address any issues or complaints related to housekeeping promptly. 5. Basic computer skills: Utilize property management systems to update room status and guest information.
Experience
6 Years
No. of Openings
2
Education
Secondary School
Role
Housekeeping Desk Attendant
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Near Rajiv Gandhi Circle/iBus stop, Indore, M.P., 452001