Position Title: Secretary to Hotel General Manager | Executive Secretary
Reports To: General Manager
Position Summary:
The candidate will be required to assist the Hotel's General Manager in day to day work including communication with clients and suppliers, maintaining rates and contracts, keeping data and records.
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine email and letters.
Executive Secretary Duties and Responsibilities:
To abide by the mission statement of the hotel, the department and the respective section.
Handling all secretarial work for the office of General Manager.
Promptly replying to all correspondence without constant supervision.
Coordination with all HODs for various meetings.
Coordination/follow-ups with departments on daily complaints, night reports, requisitions, cheques etc.
Coordination with HODs for the monthly report.
Responsible for taking minutes of the meeting.
Responsible to collate information and provide to the General Manager as and when requested.
To co-ordinate with all the departments for the smooth functioning of the organisation.
Locate and attach appropriate files to incoming correspondence requiring replies.
Take and distribute meeting minutes to appropriate individuals.
Handle and distribute incoming and outgoing mail.
Handle incoming parcels and other material.
Create and maintain computer and paper-based filing and organisation systems for records, reports, documents, etc.
Transmit information or documents using a computer, mail, or facsimile machine.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries.