Front Office /Hotel Manager in Darbhanga.

Hotel Rambha Grand Darbhanga

The Hotel manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners.

GM DUTIES AND RESPONSIBILITIES:

• Oversee the operations functions of the hotel.

• Ensure full compliance to Hotel operating controls.

• Lead all key property issues including capital projects, customer service and refurbishment.

• Handling complaints, and oversee the service recovery procedures.

• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

• Ensure all decisions are made in the best interest of the hotels and management.

• Deliver hotel budget goals and set other short and long term strategic goals for the property.

• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.

• Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management

• Prepare a monthly financial reporting for the owners.

• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.

• Act as a final decision maker in hiring a key staffs.

• Overseeing and managing all departments and working closely with department heads on a daily basis.

• Respond to audits to ensure continual improvement is achieved.

• Experience

  1 - 7 Years

• No. of Openings

  1

• Role

  Hotel Manager

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office