he General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
- Champion Business Excellence
- Drive the hotel��s financial success and guest satisfaction by exceeding key performance indicators.
-Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
-Inspire a culture of excellence by providing strong leadership to all team members.
-Monitor and develop team member performance, particularly the executive team and department heads
-Foster a workplace where every team member thrives and contributes to the property��s collective goals
-Elevate Guest Experience
-Manage operations with a keen eye for detail
-Monitor guest feedback and implement improvements as necessary to exceed guest expectations
-Deliver exceptional service to ensure every guest leaves with a desire to return
-Financial Stewardship
-Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
-Quality Assurance
Conduct regular inspections to ensure compliance with quality and brand standard requirements
Implement improvement initiatives to enhance overall guest experience and hotel reputation