- Oversee the day-to-day operations of the hotel, ensuring all departments (front office, housekeeping, food and beverage, maintenance, etc.) run smoothly.
- Lead, train, and manage hotel staff, ensuring high levels of performance and customer service.
- Create training programs to improve staff skills and maintain motivation.
- Ensure the highest level of guest satisfaction by handling customer complaints and resolving issues promptly.
- Monitor guest feedback (via surveys, online reviews, etc.) and implement necessary improvements.
- Prepare and manage the hotel's budget, ensuring profitability while controlling expenses.
- Monitor revenue streams and adjust strategies to maximize income (., room rates, occupancy rates, event bookings).
- Develop and implement marketing and sales strategies to promote the hotel and increase bookings.
- Ensure the hotel complies with all local health, safety, and legal regulations.
- Oversee the maintenance of the hotel property, ensuring that facilities are clean, well-maintained, and safe.
- Monitor and manage room pricing strategies to optimize revenue while maintaining competitive positioning in the market.
- Work with senior management to develop long-term strategies for hotel growth and expansion.
- Manage relationships with suppliers, ensuring cost-effective procurement of hotel supplies and services.
- Oversee the implementation of health and safety regulations, ensuring guest and staff safety at all times.
- Maintain regular communication with hotel owners or management company, providing updates on hotel performance, financials, and other key metrics.
- Oversee the planning and execution of events, conferences, and banquets, ensuring seamless service for group bookings.
Experience
6 - 10 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, Bachelor of Hotel Management, M.A, M.B.A/PGDM, M.Com
Role
Hotel General Manager
Industry Type
Hotel / Restaurant / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s