Hotel Assistant

The Shivaay Resort and Banquet

Job Title: Hotel Manager

Location: [The Shivaay Resort and banquet, kalyanpur , Garhwa]

Job Type: Full-Time

Position Overview: Hotel Manager ki zimmedari hotel ke daily operations ko effectively manage karna, customer satisfaction ko ensure karna, aur hotel ke business goals achieve karna hai. Yeh role guest experience ko enhance karne, staff ko lead karne, aur revenue management par focus karne ke liye responsible hota hai.

Key Responsibilities:

Operational Management:

Hotel ke daily operations ko monitor aur manage karna, including front desk, housekeeping, food and beverage services, aur maintenance.

Quality standards ko ensure karna aur operational issues ko promptly address karna.

Customer Service:

Guests ke feedback ko listen karna aur unki complaints ko efficiently handle karna.

Guest satisfaction ko monitor karna aur ensure karna ke hotel standards meet ho rahe hain.

Staff Management:

Staff recruitment, training, aur performance management ko handle karna.

Staff ke schedules ko prepare karna aur unki motivation ko maintain karna.

Financial Management:

Budgeting aur financial planning ko prepare karna aur monitor karna.

Revenue management strategies implement karna aur cost control measures ko ensure karna.

Marketing and Sales:

Marketing aur promotional strategies ko develop aur implement karna.

Business opportunities identify karna aur sales targets achieve karna.

Compliance and Safety:

Health and safety regulations ko adhere karna aur ensure karna ke hotel mein safety standards follow kiye ja rahe hain.

Legal requirements aur hotel policies ko maintain karna.

Guest Relations:

VIP guests ke liye special arrangements aur services provide karna.

Guest feedback ko review karna aur improvements implement karna.

• Experience1 - 7 Years
• No. of Openings2
• EducationHigher Secondary, Secondary School, Professional Degree, B.Com
• RoleHotel Assistant
• Industry TypeHotel / Restaurant / Hospitality
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office
• Face interview locationkalyanpur , garhwa