Urgent opening For Hospitality Executive

The Port Hotel

1 - 3 Years
3 Openings
Not Disclosed
Trivandrum/Thiruvananthapuram
Posted 51 days ago
Face-to-Face interview

Key Skills

Language Specialist Computer Operator

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Job Description

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Experience1 - 3 Years
No. of Openings3
EducationDiploma
RoleHospitality Executive
Industry TypeHospitals / Medical / Healthcare Equipments
Gender[ Male / Female ]
Job CountryIndia
Job TypeWork from Office

About The Port Hotel

Much admired, and not easily replicated, the Port Palace culture is firmly grounded in our people in who we are, what we believe and how we behave. At Port Palace, we are the global leader and innovator of the lifestyle hospitality sector.
We create a vibe that encourages our guests to live every moment more intensely. Port Palace is immersive, transformative and deeply engaging; embracing irony and style, elegance and luxury, with strong and daring vision. We lead, where others follow. The company was established in 2013 under the parent company 'Royal Blue Hotels Pvt Ltd.', and started to operate in that idea to provide the best experience in the tourism industry for the people who come to spend their hard earned vacations. We aim to always regard our clients' need and to develop our ongoing activities, target according to their feedback. Vacation in Gods Own Country has always been a thrilling experience; as always its Gods Gift on Green, which till date remains a wonder to the rest of the world. A completely different world altogether awaits for the traveler, young adventurist and is a complete place for leisure amongst group of friends in Port Palace. Port Palace is always a growing and expanding Hotel as we are keep on making the guests' stay more cherishable by giving the most unwinding experience they could have; we also make sure there is a Wow Factor in each day of their stay with us.