job title: hospitality associate – airport services
age requirement: 18 to 28 years old
about us:
join the world of travel and hospitality at [company name]! we are a leading provider of exceptional services at [airport name], committed to ensuring that every passenger enjoys a seamless, comfortable, and welcoming experience. as a hospitality associate, you’ll be at the forefront of delivering high-quality customer service in a fast-paced, international environment. if you have a passion for hospitality, love working with people, and thrive in an airport setting, this is your opportunity to join a dynamic team.
job overview:
as a hospitality associate, you will be responsible for delivering outstanding customer service to passengers at various touchpoints throughout the airport. from assisting travelers with check-in procedures to guiding them through the terminal and providing information, your role is to ensure that passengers feel comfortable, supported, and well-informed. this is a hands-on role that requires excellent communication skills, problem-solving abilities, and the capacity to handle diverse situations with professionalism and grace.
key responsibilities:
1. customer service excellence:
provide warm, friendly, and professional assistance to passengers in a variety of settings (check-in counters, lounges, departure gates, and more).
offer information on flight status, gate changes, baggage claims, and airport amenities, ensuring passengers are informed and at ease.
assist passengers with special needs, ensuring a smooth, respectful experience, including managing requests for mobility assistance, vip services, or special accommodations.
2. check-in & passenger support:
help passengers with check-in procedures, ensuring that all necessary documents and information are processed efficiently.
provide passengers with boarding passes, check in luggage, and confirm flight details.
qualifications & skills:
age requirement: applicants must be between the ag
Experience
0 - 2 Years
No. of Openings
40
Education
B.A, B.B.A, B.C.A, B.Com, B.Ed, Diploma, Advanced/Higher Diploma, 12th Pass, 10th Pass, Vocational Course
Role
Hospitality Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st Floor, Office No. 106, Ratan Square, 20-A Vidhan Sabha Marg, Burlington Chauraha, Lucknow