Job Summary: As a Hospitality Executive, you will be responsible for providing outstanding service to guests, ensuring a memorable experience throughout their stay. This role involves coordinating various aspects of hospitality operations, from guest relations to event planning.
Key Responsibilities:
Guest Services:
Welcome guests upon arrival and assist with check-in and check-out processes.
Address guest inquiries, complaints, and requests promptly and professionally.
Customer Experience:
Provide information about hotel services, amenities, and local attractions.
Ensure that guests have a comfortable and enjoyable experience during their stay.
Event Coordination:
Assist in planning and organizing events, conferences, and banquets within the hotel.
Collaborate with various departments to ensure smooth execution of events.
Sales and Marketing:
Promote hotel services and packages to guests and potential clients.
Maintain relationships with regular clients and explore opportunities for upselling.
Administrative Tasks:
Maintain accurate records of guest information and feedback.
Assist in managing reservations and inventory for hospitality services.
Team Collaboration:
Work closely with housekeeping, catering, and other departments to ensure a cohesive guest experience.
Participate in staff meetings and training sessions to enhance service skills.
Age Criteria:
Applicants must be between 18 to 28 years of age.
Benefits:
Competitive salary and performance bonuses
Employee discounts on hotel stays and services
Opportunities for career advancement within the hospitality industry
A supportive and dynamic work environment
- Experience0 - 2 Years
- No. of Openings40
- EducationHigher Secondary, Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech
- RoleHospitality Executive
- Industry TypeEducation / Teaching / Training / Colleges /Institutes / Universities
- Gender[ Male / Female ]
- Job CountryIndia
- Type of JobFull Time
- Work Location TypeWork from Office
- Face interview location1st fioor office number 106 Ratan square 20-A vidhan sabha marg burlington Chauraha lucknow