Airport Hospitality Executive (0-1 Years)

Skytech Aviation Services Pvt Ltd

We are a premier hospitality provider, dedicated to delivering exceptional guest experiences. We are seeking a dynamic and experienced Hospitality Executive to join our team and help us enhance our service offerings.

Job Summary: The Hospitality Executive will be responsible for overseeing daily operations within the hospitality sector, ensuring high standards of service and guest satisfaction. This role involves strategic planning, staff management, and collaboration with various departments to enhance overall guest experiences.

Key Responsibilities:

Operational Management: Oversee day-to-day operations, ensuring that all departments meet performance standards and deliver exceptional service.

Guest Relations: Build and maintain strong relationships with guests, addressing inquiries, resolving complaints, and enhancing guest satisfaction.

Staff Training and Development: Recruit, train, and mentor staff, ensuring they adhere to service standards and company policies.

Financial Oversight: Assist in budget preparation, monitor expenses, and implement cost-control measures to maximize profitability.

Marketing and Promotion: Collaborate with the marketing team to develop promotional strategies and initiatives to attract new guests and retain existing ones.

Quality Assurance: Implement and maintain quality assurance protocols to enhance guest experiences and operational efficiency.

Event Management: Plan and coordinate events and special occasions, ensuring that all aspects meet guest expectations.

Market Analysis: Stay informed about industry trends, competitor activities, and customer preferences to identify opportunities for improvement.

• Experience

  0 - 1 Years

• No. of Openings

  69

• Education

  Higher Secondary, Secondary School

• Role

  Hospitality Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  national highway 6, near Babylon Tower, Jivan Vihar, Raipur, Chhattisgarh 492012