Job Summary:
The Hospitality Executive is responsible for overseeing the daily operations of the hospitality establishment, ensuring high standards of service, guest satisfaction, and operational efficiency. This role requires strong leadership, financial acumen, and a deep understanding of the hospitality industry.
Key Responsibilities:
Operational Management:
Oversee daily operations, including front desk, housekeeping, food and beverage, and guest services.
Implement and maintain standard operating procedures to enhance service quality.
Guest Relations:
Ensure exceptional guest experiences by addressing concerns and feedback promptly.
Foster a welcoming environment that encourages guest loyalty and satisfaction.
Financial Management:
Prepare and manage budgets, forecasts, and financial reports.
Monitor financial performance and implement strategies to improve profitability.
Team Leadership:
Recruit, train, and mentor staff, promoting professional development and team cohesion.
Conduct performance evaluations and provide constructive feedback.
Marketing and Sales:
Develop and execute marketing strategies to promote the establishment and attract guests.
Collaborate with sales teams to maximize occupancy and revenue.
Compliance and Safety:
Ensure compliance with health, safety, and licensing regulations.
Implement and monitor safety protocols for guests and staff.
Innovation and Improvement:
Stay updated on industry trends and competitor activities to identify opportunities for improvement.
Propose and implement initiatives to enhance guest services and operational efficiency.
Qualifications: 10TH PASS, 12TH PASS
Desired Attributes:
Passion for hospitality and a commitment to guest satisfaction.
Strong analytical skills with a results-oriented approach.
Ability to thrive in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
90
Education
Higher Secondary, Secondary School
Role
Hospitality Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Babylon Tower B-Block ,6th floor , Room Number- 607, National Highway 6, Jivan Vihar, Raipur ,Cg