Hospital Receptionist

Platinum Hospitals Pvt Ltd

Greeting and Assisting Patients: Welcome patients and visitors to the hospital, providing a friendly and professional first impression. Assist patients with check-in procedures, directing them to the appropriate departments or waiting areas.

Scheduling Appointments: Answer phone calls and schedule patient appointments with doctors, specialists, or other hospital services. Ensure that appointment details are accurately recorded and confirmed.

Managing Patient Records: Maintain and update patient records in the hospitals database or filing system, ensuring confidentiality and accuracy of personal and medical information.

Answering Inquiries: Respond to inquiries from patients, visitors, or staff about hospital services, directions, or procedures, offering accurate and helpful information.

Processing Patient Information: Collect patient demographic information, verify insurance details, and handle necessary forms for registration and billing.

Coordinating with Other Departments: Collaborate with various hospital departments (such as admissions, billing, or medical records) to ensure smooth patient flow and proper communication across the facility.

Handling Medical Records: Maintain and manage patient files, ensuring that sensitive medical data is kept confidential and organized according to hospital policies.

Billing and Payments: Assist in processing payments, verifying insurance information, and issuing receipts for services rendered, including co-pays or deposits.

Handling Incoming Calls: Answer, screen, and route phone calls to the appropriate department or staff member. Take messages and provide follow-up as necessary.

Managing Waiting Areas: Keep track of patient appointments, assist with patient flow, and ensure waiting areas are organized, clean, and comfortable for visitors.

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• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.Com, B.Sc, M.A, M.Com, M.Sc

• Role

  Hospital Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Shree Sankalp Siddhi Complex, opposite to Range Office, Golani Naka, Vasai East, Mumbai, Maharashtra