Hospital Receptionist (Female)

Global IVF & Gynec Hospital

Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires

Scheduling appointments for patients

Maintaining records and accounts of patients

Assisting patients in filling medical forms

Processing different payments for patients

Transcribing physician notes

Answering multi-line phone and transferring calls to direct and departments

Maintaining the confidentiality of patient and doctor's information

Preparing customer bills and specimen labels for the next day's patient

Keeping track of office supplies, inventories and placing orders as necessary

Ensuring maintenance of the reception area

Updating patient insurance information

A hospital receptionist's key role is to support patients, provide help and answer their queries. These professionals are the first person with whom a patient's contact upon entering a hospital. Creating a positive first impression is essential because it reflects on your hospital's image. Strong customer skills are necessary to manage patients' issues, understand their needs and provide an answer to their queries. Receptionists behave politely and attentively to create a positive atmosphere and make the patient feel more comfortable in a hospital setting.

Throughout their day, a hospital receptionist maintains professionalism and talk politely with staff and patients. Professionalism is the ability to act in a respectable, polite and professional way. Also, the ability to relate with patient's and interpret their behaviour is desirable for this job hospital receptionist may require performing multiple tasks at a given time. They may answer a phone call while greeting a visiting patient. The ability to multitask without feeling overwhelmed is an important skill. Employers prefer multitaskers because such receptionists complete their job duties on time while ensuring excellent customer service.

• Experience0 - 5 Years
• No. of Openings2
• EducationB.A, B.B.A, B.Com, Any Bachelor Degree, M.A, M.Com, M.Sc, Any Master Degree
• RoleHospital Receptionist
• Industry TypeHospitals / Medical / Healthcare Equipments
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office
• Face interview locationShivalay, Jaypark, Opp. SBI Bank, Near Rajnagar Chowk, Nanamava Main Road, Rajkot