Head Technician/Chief Technician For Automobile Service Industry

ABS International

Job Description: Chief Technician

Technical Expertise and Operations:

Diagnostic Expertise: Highly proficient in diagnosing complex automotive issues using diagnostic tools and techniques.

Repair and Maintenance: Oversee and participate in the repair and maintenance of vehicles, including engines, transmissions, brakes, suspension, electrical systems, and more.

Quality Assurance: Ensure all work meets manufacturer standards and specifications through rigorous quality control processes.

Advanced Technologies: Stay updated with advancements in automotive technology, including hybrid and electric vehicle systems, and implement new techniques and procedures as needed.

Leadership and Team Management:

Team Supervision: Direct a team of technicians, assigning tasks, providing guidance, and ensuring efficient workflow.

Training and Development: Conduct training sessions to keep technicians abreast of new technologies, repair techniques, safety protocols, and customer service standards.

Performance Management: Monitor individual and team performance, provide feedback to the Seniors, and implement strategies for improvement.

Customer Service:

Problem Resolution: Address customer concerns from Service Engineers promptly and effectively, ensuring high levels of satisfaction.

Service Excellence: Maintain a customer-centric approach, ensuring that all interactions uphold the reputation of the service department.

Operational Management:

Resource Allocation: Manage budgets, parts inventory, and other resources efficiently to optimize operational efficiency.

Workflow Optimization: Plan and schedule work to maximize productivity while maintaining high standards of quality and safety.

Compliance: Ensure adherence to safety regulations, environmental standards.

Continuous Improvement and Innovation:

Research and Development: Stay updated on industry trends and technological advancements through continuous learning and participation in training programs.

Innovation: Introduce new t

• Experience2 - 5 Years
• No. of Openings5
• EducationHigher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.E
• RoleHead Technician
• Industry TypeAutomobile / Auto Ancillaries
• GenderMale
• Job CountryIndia
• Type of JobFull Time
• Work Location TypeWork from Office
• Face interview locationMumbai