Hardware Executive

CMS Computers Ltd

• Resolve any issues related to IT Infrastructure procured as part of the contract in SR/DR/Head offices. (Any issues related to system software procured as part of the contract is also expected to be resolved by the hardware executive)

• Resolve issues related to KAVERI application as per the directions of KAVERI application development and maintenance vendor.

• Maintain spares at the DR Office.

• Update the service desk executive after closure of the issue raised through phone or close the ticket manually through logging to the service desk software.

• Resolve issues again, if the ticket is reopened due to unsatisfactory feedback provided by the end user.

• Update service desk executive, if the issue cannot be resolved and OEM needs to be involved to resolve issues.

• Undertake preventive maintenance activities

• Service Provider shall provide all the Hardware Executives with laptops with internet connection

Education:

• Should have BCA/MCA or B. Tech/BE in any discipline with at least 2 years of experience in maintaining desktops, Document Scanners, printers, and other infrastructure procured as part of this Project.

• OR

• Should have Diploma in computers /electronics, BSC Computers

• /IT with at least 5 years of experience in maintaining desktops, Document Scanners, printers, and other infrastructure procured as part of this Project.

Desired:

• Good communication skills

• Experience

  2 - 5 Years

• No. of Openings

  3

• Education

  B.C.A, B.E, Diploma, M.C.A

• Role

  Hardware Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office