Guest Relationship Executive

Job Description

Guest Relationship Executive (Travel Assist). These Would Be Customer Facing People Who Would Be Responsible For The Following:-

Liaison With Relatives Of Senior Citizens

Collection And Accompaniment Of Senior Citizens To Various Location For Purposes Which Could Include A Hospital Visit, Airport Pick-Up/Drop, Family Functions Etc.

Assist Senior Citizens Through The Purpose Of Travel. Eg. If Its An Airport Drop, Then Help With Check Ins And Pick Ups, If Its A Family Function Or Shopping Need, Accompany Them And Keep Them Safe.

Manage First Line Contingencies And Emergencies Enroute To Any Location. This Would Entail Coordination With Other Teams, Medical Facilities Authorities Etc.

Coordination Of Transport And Routines.

-Guest Relationship Executive (Hospital Liaison Associates).

Liaison With Hospital Management And Staff.

Scheduling Of Patient Visits And Their Time Bound Routine Once They Reach The Hospital.

Accompany Senior Citizens Through The Doctors Consultation Process And Help Them Understand Instructions, Help With Coordination With Diagnostic Etc.

Collection And Dissemination Of Reports And Scheduling Of Next Visits.

The Skill Sets Required Are As Follows:-

Guest Relationship Executive (Travel Assist)

- At Least Graduate

-Spoken And Written Proficiency In English And Hindi And Kannada

- Good Communication Skills

- Good People Management Skills

- Ability To Manage Crisis

- Able To Manage First Line Medical Emergencies And First Aid( Post Training)

- High Integrity And Patience

Guest Relationship Executive (Hospital Liaison Associate)

- At Least Graduate

-Spoken And Written Proficiency In English And Hindi And Kannada

- Good Communication Skills

- Good People Management Skills.

- Good Coordination Skills

- Ability To Liaise With Client / Hospital Administration.

- Ability To Learn Functional Medical Terms Quickly

Freshers Or 1 Experienced Candidates.
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Role

    Guest Relationship Executive

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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