Guest Relation Executive

  • icon job experience 1 - 3 Years
  • icon job opening 01 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Gurgaon
  • Face-to-Face interview Face-to-Face interview

Job Description

Welcoming guests in a professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services.

Responsibilities

1. GRE/Sr. GRE is responsible for the Sales & Operation of the Outlet.

2. He/She ensures a warm welcome to all guest and provide an ever-lasting experience

3. He/She should be well verse about the Product and should be able to do suggestive & upselling.

4. He/She should perform all the correct steps while taking orders and collate all the necessary statements.

5. He/she ensures proper service & ensure 100% customer satisfaction.

6. He/She maintains cleanliness and sanitation of the Outlet.

7. He/She takes care of the accounting settlements, presents the cheque to the customer.

8. He/She also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.

Qualifications

Required Qualifications: - Should be min 10+2 or Graduate

Excellent verbal and written communication skills

Experience (Years) 1-4 Years

Nature of Experience Preferable from Retail / Hospitality industry (pref. to be given to candidates from Hotels
  • Experience

    1 - 3 Years

  • No. of Openings

    01

  • Education

    Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree

  • Role

    Guest Relation Executive

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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