Guest Relation Executive

Job Description

Warmly greet and interact with all guests, ensuring a positive experience.

-Provide exceptional service by attending to guests needs promptly and courteously.

-Maintain a professional appearance and possess effective communication skills.

-Actively listen to and address guest complaints, resolving issues in a timely manner.

-Implement customer service initiatives to enhance guest satisfaction and loyalty.

-Adhere to brand standards and guidelines, maintaining consistency in service and presentation.

-Handle guest complaints with tact and diplomacy, striving to turn negative experiences into positive ones.

-Maintain awareness of all brand offerings, promotions, and events to effectively communicate with guests.

-Oversee inventory management and ordering of bar supplies as needed ( glassware, liquor, beverages)
  • Experience

    2 - 3 Years

  • No. of Openings

    1

  • Education

    Higher Secondary, Secondary School, Bachelor of Hotel Management

  • Role

    Guest Relation Executive

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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