Guest Relation Executive

DLS Hotels

Key Responsibilities:

1. Welcome and interact with guests, understanding their preferences.

2. Handle guest requests, resolving issues promptly.

3. Coordinate room assignments, upgrades, and special requests.

4. Maintain accurate guest records and preferences.

5. Offer personalized recommendations (dining, spa, local attractions).

6. Collaborate with departments (F&B, Housekeeping, Spa) for seamless experiences.

7. Respond to guest feedback, resolving concerns.

8. Conduct guest feedback sessions and surveys.

9. Develop and maintain guest loyalty programs.

10. Assist with guest events, conferences.

11. Monitor guest reviews, respond promptly.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Diploma, Professional Degree

• Role

  Guest Relation Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RISHIKESH