Ground Staff Ticketing (0-2 Years)

Skyview India Academy Private Limited

Ticketing staff, also known as ticket agents or reservation agents, help customers plan and book travel arrangements. Their responsibilities include:

Customer service

Greeting passengers, answering questions, and providing information about travel options

Ticketing

Issuing tickets, processing reservations, and handling booking changes

Baggage handling

Tagging and checking baggage, and ensuring it complies with security regulations

Boarding

Helping passengers board the plane, verifying tickets and documents, and managing boarding queues

Communication

Informing passengers of flight information, gate changes, delays, and other updates

Payment processing

Collecting payments for tickets, upgrades, and excess baggage fees, and providing receipts

Safety compliance

Ensuring safety and security regulations are implemented during passenger interactions

Problem resolution

Addressing passenger concerns, resolving issues, and escalating complex problems to management

Ticketing staff can work for airlines, bus companies, railroads, and cruise lines. They typically need strong customer service skills and computer literacy.

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  Secondary School, Vocational Course, Diploma, B.A, B.C.A, B.Com, B.Sc, B.Tech

• Role

  Ground Staff Ticketing

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  C-5,3rd floor, shivaji marg, Vishal enclave, opposite to metro pillar no. 418 rajouri garden, delhi