As a Ground Staff member, you will play a crucial role in ensuring the smooth and efficient operations of an airport or airline. Your primary responsibilities include:
1. **Passenger Assistance:**
- Greeting and assisting passengers during check-in, boarding, and disembarkation.
- Providing excellent customer service to address inquiries and resolve issues.
2. **Baggage Handling:**
- Ensuring the proper handling and timely delivery of baggage.
- Managing and resolving baggage-related concerns.
3. **Safety and Security:**
- Adhering to safety protocols and regulations.
- Assisting with security checks and procedures.
4. **Coordination:**
- Collaborating with various departments to facilitate the flow of operations.
- Communicating effectively with ground and air crew.
5. **Ground Operations:**
- Coordinating aircraft movement on the ground.
- Overseeing the placement of aircraft at gates.
6. **Documentation:**
- Handling passenger documentation and ensuring accuracy.
- Maintaining records of activities and reports as required.
7. **Emergency Response:**
- Being prepared to respond to emergency situations promptly and efficiently.
8. **Equipment Operation:**
- Operating and maintaining ground service equipment such as baggage carts and tow tractors.
9. **Customer Service Excellence:**
- Representing the airline with professionalism and courtesy.
- Assisting passengers with special needs.
Joining our Ground Staff team offers a dynamic work environment with opportunities for career growth in the aviation industry. If you are a team player with a commitment to providing exceptional service, we invite you to apply for this exciting position.
0 - 1 Years
20 Openings
2.3-3.8 Lac/Yr
Face-to-Face interview
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