A Ground Staff Executive (or Ground Services Executive) is a role typically found in airports, airlines, or aviation services. The responsibilities of a ground staff executive may vary depending on the organization, but the primary focus is on ensuring smooth ground operations for both passengers and aircraft. This role is crucial in maintaining operational efficiency and delivering excellent customer service.
Key Responsibilities
Passenger Handling:
Baggage Handling:
Flight Coordination:
Customer Service:
Safety and Security:
Documentation and Record Keeping:
Skills Required:
Communication: Ability to interact effectively with passengers, colleagues, and other stakeholders.
Problem-solving: Handling difficult or unexpected situations with patience and efficiency.
Attention to Detail: Ensuring that all processes are followed carefully and that no detail is overlooked.
Customer Service: A strong focus on providing excellent service and maintaining a positive passenger experience.
Multitasking: Managing several tasks simultaneously in a busy airport environment.
Qualifications:
Educational Background: A high school diploma or equivalent is often the minimum requirement.
Experience
0 - 1 Years
No. of Openings
40
Education
B.A, B.B.A, B.C.A, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Ground Staff Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st Floor, Office No. 106, Ratan Square, 20-A Vidhan Sabha Marg, Burlington Chauraha, Lucknow