Ground handling staff, also known as ground crew, are responsible for a variety of tasks at an airport, including:
Passenger assistance: Greeting passengers, answering questions, and helping with travel documents
Baggage: Checking in baggage, tagging and processing it, and ensuring cabin baggage meets size and weight regulations
Reservations: Making reservations and selling airline tickets
Aircraft preparation: Stocking aircraft with refreshments and cleaning them after flights
Special requests: Assisting disabled passengers, those with small children, and unaccompanied minors
Passenger flow: Managing passenger flow
Airport Ground Staff Job Description: Examples (2024)
Ground handling staff are employees of the airline company, but they do not fly with the planes. They are the first point of contact for passengers and are responsible for ensuring that passengers, cargo, and mail are safely on board the aircraft before departure.
Greeting and welcoming passengers, and responding to questions.
Checking in baggage.
Making reservations.
Selling airline tickets.
Stocking aircraft with refreshments.
Cleaning aircraft after flights.
Assisting disabled passengers and those with small children.
Providing information to passengers.
Experience
0 - 1 Years
No. of Openings
50
Education
Secondary School, Vocational Course, Diploma, B.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech
Role
Ground Staff Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
SKYTECH AVIATION PVT. LTD.