Job Description

Ground handling staff, also known as ground crew, are responsible for a variety of tasks at an airport, including:

Passenger assistance: Greeting passengers, answering questions, and helping with travel documents

Baggage: Checking in baggage, tagging and processing it, and ensuring cabin baggage meets size and weight regulations

Reservations: Making reservations and selling airline tickets

Aircraft preparation: Stocking aircraft with refreshments and cleaning them after flights

Special requests: Assisting disabled passengers, those with small children, and unaccompanied minors

Passenger flow: Managing passenger flow

Airport Ground Staff Job Description: Examples (2024)

Ground handling staff are employees of the airline company, but they do not fly with the planes. They are the first point of contact for passengers and are responsible for ensuring that passengers, cargo, and mail are safely on board the aircraft before departure.

Greeting and welcoming passengers, and responding to questions.

Checking in baggage.

Making reservations.

Selling airline tickets.

Stocking aircraft with refreshments.

Cleaning aircraft after flights.

Assisting disabled passengers and those with small children.

Providing information to passengers.
  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    Secondary School, Vocational Course, Diploma, B.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech

  • Role

    Ground Staff Executive

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    SKYTECH AVIATION PVT. LTD.

About Skyview India Academy Private Limited

SKYVIEW INDIA is Indias premier institution for comprehensive aviation training. Our mission is to equip aspiring individuals with the essential skills and knowledge needed for successful careers in the dynamic aviation industry.
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