A ground hostess (also known as a ground stewardess or airport hostess) is a professional working at airports or on the ground side of the aviation industry. Unlike flight attendants, who provide services on board an aircraft, ground hostesses are responsible for assisting passengers and ensuring smooth operations on the ground. Their roles typically involve a variety of customer service duties in the airport terminals.
A ground hostess (also known as a ground stewardess or airport hostess) is a professional working at airports or on the ground side of the aviation industry. Unlike flight attendants, who provide services on board an aircraft, ground hostesses are responsible for assisting passengers and ensuring smooth operations on the ground. Their roles typically involve a variety of customer service duties in the airport terminals.
Key responsibilities of a ground hostess may include:
Check-in Assistance
Boarding Assistance
Customer Support
Luggage Handling
VIP Services
Emergency Procedures
Coordination with Airlines and Ground Services
Skills Required:
Customer service: Strong interpersonal skills and the ability to assist passengers in a friendly and professional manner.
Multitasking: The ability to manage various tasks simultaneously, especially in busy or stressful situations.
Problem-solving: Quick thinking in resolving passenger issues or dealing with unexpected situations.
Communication: Clear and effective communication with passengers and team members, often in multiple languages.
Attention to detail: Ensuring all documentation, schedules, and safety procedures are followed.
Experience
0 - 1 Years
No. of Openings
40
Education
B.A, B.B.A, B.C.A, B.Com, B.Ed, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Ground Hostess
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st Floor, Office No. 106, Ratan Square, 20-A Vidhan Sabha Marg, Burlington Chauraha, Lucknow
0 - 1 Years
40 Openings
3.0 - 6.5 Lac/Yr
Face-to-Face interview
Similar Jobs
