As Ground Staff, you will handle various operational roles like passenger services, baggage handling, and aircraft cleaning.
The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment.
Ezoic
Responsibilities
Assist passengers in check-in, boarding, and deplaning procedures
Manage the check-in counters during arrival and departure
Handle and resolve customer complaints and queries professionally
Coordinate and manage the loading and unloading of baggage, cargo, and mail
Conduct thorough inspection of the aircraft before take-off
Ensure compliance with all airline and safety regulations
Maintain high standards of cleanliness in the airport terminal and aircraft
Provide necessary assistance to passengers with special needs
Communicate effectively with passengers, aircrew and airport staff
Qualifications
High school diploma or equivalent
Experience in customer service or hospitality is preferred
Excellent communication and interpersonal skills
Ability to handle stressful situations and work under pressure
Fluency in English; knowledge of additional languages is a plus
Physical fitness to lift heavy luggage and work on feet for an extended period
Flexibility to work in shifts, during weekends, and holidays
Knowledge of basic computer systems and software applications
- Experience0 - 1 Years
- No. of Openings243
- EducationHigher Secondary, Secondary School, Any Bachelor Degree
- RoleGround Hostess
- Industry TypeHotel / Restaurant / Hospitality
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office