Global Service Desk Executive

  • icon job experience 1 - 7 Years
  • icon job opening 30 Openings
  • icon salary 3.5-5.5 Lac/Yr
  • icon job location Navi Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Troubleshoot Network Escalating and Coordinating OS Installation Troubleshooting IT Service Desk Software Support IT Support

Job Description

Excellent Spoken English skills.

Logging call received by Business Users from Email/Phone/Web

Hardware fault diagnosis & isolation on desktops / laptops.

OS Support on Windows 7, Windows 10 & other System Software support.

Software Support on MS Office, O365, Office Automation, Anti-virus software & E-Mail Client(Outlook).

Providing Remote Support to the calls logged

Configure / troubleshoot Network connectivity of desktops / laptops

Troubleshooting issues related to Internet, Intranet.

Laptop/Desktop Encryption Support.

Configuring the printers & resolving print related issues of the users.

Support for VPN connectivity support.

Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.

Co-ordinate and escalation with other support groups.
  • Experience

    1 - 7 Years

  • No. of Openings

    30

  • Education

    Any Bachelor Degree

  • Role

    Global Service Desk Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Empirical F&M Academy

Why Empirical Academy
Want to get ready for Finance Industry Edge from the Competitor in the Market, so get ready for basic financial concepts. This Finance Industry management course prepares you for studying finance in Graduate courses and getting ready for Finance industry. A completely online classroom course, you can work with wherever you choose: at home, in the workplace, at a library, coffee shop or even while travelling (with the appropriate network access).
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it