German Language Expert - Customer Services(Sales)

Ninja IT Solution

Brief Role : Job Description

Answering voice calls from first time callers in a professional manner.

Understanding the issue and providing resolution to customers query in a timely and efficient manner

Excellent selling and persuasive skills to sell

Taking customer details and documenting every interaction in the Documentation portal for details

Effectively managing daily productivity starting from reporting to work on time

Reporting new process issues that impact customers to the management

Remaining up to speed on new technologies, new issues and new product offering.

Additional Information

• Experience

  0 - 5 Years

• No. of Openings

  15

• Education

  Professional Degree, Any Doctorate Degree

• Role

  Customer Services

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office