A hotel general manager has many responsibilities, including:
Communication: Interacting with guests, staff, and stakeholders
Budgets: Managing all budgets, even if others manage them, and being able to quickly identify issues
Customer service: Resolving customer complaints and issues
Guest satisfaction: Ensuring guests are satisfied by being organized, delegating tasks, and supervising the team
Marketing: Developing marketing strategies, creating advertising campaigns, and building relationships with industry partners
Flexible hours: Working flexible shifts, which can average more than 50 hours per week
Hotel management: Planning and coordinating all hotel activities, including hiring, staffing, maintenance, and guest check-ins
Staff training: Hiring, training, and developing new employees, and ensuring they meet brand requirements, policies, and procedures
Other responsibilities of a hotel general manager include:
Meeting with department heads
Managing profitability
Identifying and executing strategic goals
Overseeing marketing and demand generation
Allocating resources
Helping resolve issues
- Experience4 - 7 Years
- No. of Openings2
- EducationProfessional Degree
- Rolegeneral manager
- Industry TypeHotel / Restaurant / Hospitality
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office