General Manager

Netfolks Consulting Pvt Ltd

Key Responsibilities:

1. Operational Leadership:

- Direct and oversee all aspects of hotel operations including guest services, housekeeping, maintenance, and food & beverage.

- Implement and maintain SOPs of each department and make sure the tam is always in alignment of the same.

- Implement and maintain high standards of cleanliness, safety, and efficiency throughout the hotel.

- Monitor and manage operational budgets, expenses, and financial performance.

2. Guest Experience:

- Ensure guests receive the highest level of service and hospitality during their stay.

- Address and resolve guest concerns and complaints promptly and professionally.

- Implement strategies to enhance guest satisfaction and loyalty.

3. Sales and Revenue Management:

- Develop and execute sales and marketing strategies to maximize occupancy and revenue.

- Monitor market trends and competitor activities to identify business opportunities.

- Negotiate contracts with suppliers, vendors, and contractors to ensure cost-effective purchasing.

4. Team Management and Development:

- Recruit, hire, train, and supervise hotel staff, ensuring they adhere to company policies and procedures.

- Foster a positive and productive work environment that encourages teamwork and collaboration.

- Conduct regular performance evaluations and provide feedback for continuous improvement.

5. Quality Assurance:

- Maintain the hotels standards of cleanliness, maintenance, and overall appearance.

- Conduct regular inspections and audits to ensure compliance with health, safety, and regulatory standards.

- Implement corrective actions as necessary to address deficiencies.

6. Community and Public Relations:

- Build and maintain positive relationships with local community stakeholders, businesses, and organizations.

- Represent the hotel at industry events, trade shows, and networking opportunities.

- Act as a spokesperson for the hotel and promote its reputation and

• Experience2 - 7 Years
• No. of Openings1
• EducationB.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed
• RoleGeneral Manager
• Industry TypeHotel / Restaurant / Hospitality
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office
• Face interview location229/2, Kishan Nagar, Dehradun