We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easygoing personality while being perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
We aim to make guests and visitors feel comfortable and valued on our premises.
Responsibilities
Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements and skills
Proven experience as a front desk representative, agent or relevant position
Familiarity with office machines (. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus
0 - 5 Years
1 Openings
1.0-1.3 Lac/Yr
Face-to-Face interview
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