Job Description: As a Front Desk Executive, you will be the first point of contact for visitors, clients, and employees. Your primary responsibilities include managing the reception area, handling inquiries, and providing excellent service. Additionally, you will be responsible for administrative tasks and ensuring a smooth and welcoming environment in the front office.
_ Key Responsibilities:
# Reception and Greeting:
Warmly welcome and assist visitors, clients, and employees.
Answer incoming calls and direct them to the appropriate personnel.
# Administrative Support:
Manage and maintain the reception area, ensuring cleanliness and organization.
Assist with general administrative tasks, such as data entry, filing, and as per instructions of management, Travel and stay arrangement
# Visitor Management:
Register and issue visitor badges to guests.
Ensure security and compliance by following established protocols for visitor access.
# Communication:
Effectively communicate information to employees and visitors.
# Coordination:
Coordinate with other departments to facilitate smooth operations.
# Customer Service:
Address inquiries and provide information to visitors.
# Problem Resolution:
Handle basic inquiries and resolve issues when possible.
# Technology Proficiency:
Utilize office equipment, including telephones, computers, and other standard office tools.
Familiarity with basic software applications for scheduling and communication.
# Adherence to Policies:
Ensure compliance with company policies and procedures.
Qualifications and Skills:
Graduate or equivalent
Proven experience in a front desk, customer service, or administrative role.
Excellent communication and interpersonal skills.
Proficiency in basic computer applications (Microsoft Office, email, etc.).
Ability to handle multiple tasks ,Professional appearance and behavior.