Hiring Fresher - Front Office Manager - Guwahati

Lakshmi North East Solutions (LNES)

- Greeting Patients and Visitors: Provide a welcoming and professional greeting to patients, visitors, and guests upon their arrival at the hospital.

- Appointment Scheduling: Handle patient appointment bookings, cancellations, and rescheduling, ensuring that the hospital's schedule is well-maintained.

- Managing Patient Inquiries: Answer phone calls, emails, and in-person inquiries, providing accurate information regarding hospital services, doctor availability, and medical procedures.

- Patient Registration: Collect and verify patient information, including personal details, medical history, and insurance information, and ensure the proper documentation is completed.

- Handling Administrative Tasks: Perform general administrative duties such as filing, data entry, managing patient records, and ensuring confidentiality in handling sensitive patient information.

- Coordinating with Medical and Support Staff: Communicate effectively with doctors, nurses, and other hospital staff to relay patient information, schedule appointments, and address any patient needs.

- Managing the Hospital's Reception Area: Maintain a clean, organized, and professional reception area, ensuring that the environment is comfortable for patients and visitors.

- Insurance Verification: Assist in verifying insurance details and benefits for patients, and guide them on necessary paperwork or procedures related to insurance claims.

- Billing and Payment Processing: Provide assistance with billing queries, payment processing, and issuing receipts for services rendered, ensuring accuracy in billing records.

- Emergency Handling: Direct patients or visitors to the appropriate area in case of medical emergencies, and coordinate with medical staff for timely intervention.

- Managing Hospital Records: Ensure proper documentation and filing of patient medical records, test results, and other important information according to hospital protocols.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Professional Degree, B.A, B.B.A, B.Com

• Role

  Front Office Officer

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s