PLEASE READ CAREFULLY BEFORE APPLYING
- THIS PROFILE IS OPEN FOR FEMALE CANDIDATES ONLY
- THIS IS NOT A WORK-FROM-HOME PROFILE, 6 DAYS/WEEK, OFFICE JOB.
- CANDIDATES LOCATED IN DELHI-NCR ARE PREFERRED.
- IT IS IMPORTANT THAT YOU READ THE FULL DETAILS CAREFULLY BEFORE CONTACTING US.
- Find contact details at the bottom to apply for this job.
Roles and Responsibilities
ONLINE TASKS
- Calling and resolving queries of Customers who visit the company website and wish to be contacted. There is NO COLD CALLING involved.
- Telephonic Communication with domestic & international customers.
- Addressing Customer's Grievances & Suggestions & providing order-related details.
- Sharing Product Information on the call with the customers.
OFFLINE TASKS
- Welcoming incoming clients, briefing them about the products, answering initial queries, and them assigning customers to the sales team.
- Working in close contact with the sales team and sharing details about Hot leads.
- Coordinating with the sales team.
- Keeping a track of the orders and logistics.
- Handle administration activities and day-to-day computer-related tasks.
Desired Candidate Profile
This is NOT A TARGET BASED JOB still, a competent manager can prove to be a crucial resource for the company.
The front office manager is the front-face of the company and hence must be positive-minded, polite and smart.
Previous experience in luxury segment products would be a plus.
Good Communication and a good hold over English and Hindi is a must.
Perks and Benefits
A Dynamic growth-oriented environment, offering fast-growth opportunities.
Calm and Family-like environment without the rat race of achieving targets and chasing customers.
At the same time, The person should have the zest and zeal to do their task.
- Timings and Holidays are flexible.
- Healthy & Safe environment.
INTERESTED CANDIDATES MAY CALL OR WHATSAPP AT TO CONFIRM AN APPOINTMENT FOR THE I