Front Office Manager duties and responsibilities
Keep front desk clean, tidy and supplied with all the necessary supplies
Greet, communicate with and welcome guests
Keep the office in order
Answer all the customers' questions and address their complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages and send them to appropriate destination
Prepare and manage outgoing mail
Check, sort and forward emails
Monitor office supplies
Place supply orders when necessary
Monitor and update records and files
Monitor and log office expenses and costs
Front Office Manager requirements and qualifications
X years of experience as Front Office Manager or similar role
Knowledge of office machines (. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Excellent knowledge of MS Office (especially Excel and Word)
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Customer-centric
High School diploma; additional qualifications will be a plus